At ShipRay Logistics, we are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
- Contact information: name, address, email, phone number
- Payment information: credit/debit card details, billing address
Shipping Information
- Recipient details: name, address, contact number
- Shipment details: package contents, weight, dimensions
Usage Information
- Account details: username, password, account activity
- Website interaction: IP address, browser type, pages viewed
How We Use Your Information
Service Delivery
- Process and deliver shipments
- Communicate order updates
- Improve customer service and support
Payment Processing
- Secure payment processing
- Fraud prevention
Marketing & Communication
- Send offers and updates (opt-out available)
- Collect feedback and surveys
Legal & Compliance
- Comply with legal obligations
- Prevent misuse and fraud
Data Protection
Security Measures
- We use encryption, secure servers and restricted access to protect personal data.
Data Retention
- Information is retained only as long as necessary or required by law.
Sharing Your Information
We may share data with
- Service providers: payment gateways, shipping partners
- Legal requirements: court orders or lawful requests
- Business transfers: mergers or acquisitions
Your Rights
You can
- Access and update your information
- Request data deletion (legal limits apply)
- Opt out of marketing communications
Cookies & Tracking
We use cookies to
- Improve your website experience
- Analyse usage and performance
Changes to This Policy
This Privacy Policy may be updated periodically. Continued use of our services implies acceptance.
Questions? Email Support@shipray.in or call +91 95741 80477.