At Shipray Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information

• Contact Information: Name, address, email, phone number
• Payment Information: Credit/debit card details, billing address

Shipping Information

• Recipient Details: Name, address, contact number
• Shipment Details: Package contents, weight, dimensions

Usage Information

• Account Details: Username, password, account activity
• Website Interaction: IP address, browser type, pages viewed

How We Use Your Information

• Process and deliver shipments
• Communicate order updates
• Improve customer service and support

Payment Processing

• Secure payment processing
• Fraud prevention

Marketing & Communication

• Send offers and updates (opt-out available)
• Collect feedback and surveys

Legal & Compliance

• Comply with legal obligations
• Prevent misuse and fraud

Data Protection

Security Measures

We use encryption, secure servers, and restricted access to protect personal data.

Data Retention

Information is retained only as long as necessary or required by law.

Sharing Your Information

• Service Providers: Payment gateways, shipping partners
• Legal Requirements: Court orders or lawful requests
• Business Transfers: Mergers or acquisitions

Your Rights

• Access and update your information
• Request data deletion (legal limits apply)
• Opt-out of marketing communications

Cookies & Tracking

• Cookies improve website experience
• Tracking helps analyze usage and performance

Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of services implies acceptance.